Sudden drop in speeds.

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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leegreen
Posts: 23
Joined: Fri Jan 05, 2007 8:43 am

Sudden drop in speeds.

Post by leegreen » Mon Apr 26, 2010 9:16 am

Hi

Noticed my speeds dropped significantly late last week... This is the speedtest.net results

Image

ADSL Link Downstream | Upstream
Connection Speed 9564 kbps | 812 kbps
Line Attenuation 27.0 db | 10.2 db
Noise Margin 12.0 db | 16.2 db

Located in the New Lambton

Modem has been rebooted, I have unplugged the cordless phone on the line and nothing else is on the incoming line...

Any thoughts?

Cheers
Lee

phill
Posts: 1
Joined: Tue Apr 20, 2010 1:03 pm
Location: Sydney

Re: Sudden drop in speeds.

Post by phill » Mon Apr 26, 2010 10:05 am

I'm experiencing similar problems (speeds around 2.5mbps) since last week. However my ping times are around 25ms. Could it be in anyway connected with the new announced plans?

Location: Sydney CBD

Dazzled
Volunteer Site Admin
Posts: 6003
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: Sudden drop in speeds.

Post by Dazzled » Mon Apr 26, 2010 10:13 am

I think "New Lambton" is the giveaway, ie the western suburbs of Newcastle, if you feel a congestion check is in order.

farah9
Posts: 33
Joined: Sun Jan 10, 2010 11:14 pm
Location: N.S.W

Re: Sudden drop in speeds.

Post by farah9 » Mon Apr 26, 2010 11:36 am

mines been gradually getting slower over the last few days, until today, where it has hit rock bottom. I'm in Quakers Hill though so must be a different issue.

Image

leegreen
Posts: 23
Joined: Fri Jan 05, 2007 8:43 am

Re: Sudden drop in speeds.

Post by leegreen » Mon Apr 26, 2010 12:06 pm

Image

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Sometimes when it reaches 12pm, speeds can improve quite a bit... however, doesn't seem to be the case...

PING exetel.com.au (220.233.0.9): 56 data bytes
64 bytes from 220.233.0.9: icmp_seq=0 ttl=60 time=306.720 ms
64 bytes from 220.233.0.9: icmp_seq=1 ttl=60 time=228.221 ms
64 bytes from 220.233.0.9: icmp_seq=2 ttl=60 time=150.889 ms
64 bytes from 220.233.0.9: icmp_seq=3 ttl=60 time=70.724 ms
64 bytes from 220.233.0.9: icmp_seq=4 ttl=60 time=95.003 ms
64 bytes from 220.233.0.9: icmp_seq=5 ttl=60 time=228.927 ms
64 bytes from 220.233.0.9: icmp_seq=6 ttl=60 time=148.799 ms
64 bytes from 220.233.0.9: icmp_seq=7 ttl=60 time=70.562 ms
64 bytes from 220.233.0.9: icmp_seq=8 ttl=60 time=293.201 ms
^C
Last edited by leegreen on Mon Apr 26, 2010 3:29 pm, edited 1 time in total.

farah9
Posts: 33
Joined: Sun Jan 10, 2010 11:14 pm
Location: N.S.W

Re: Sudden drop in speeds.

Post by farah9 » Mon Apr 26, 2010 12:53 pm

Mine seems to have improved a little.
The ping was really high this morning, now it's back down to a decent level.
Image

Download speed has increased a bit as well.
Image

adrianadrian
Posts: 22
Joined: Sat Sep 19, 2009 4:11 pm
Location: melbourne

Re: Sudden drop in speeds.

Post by adrianadrian » Mon Apr 26, 2010 6:00 pm

I am experiencing pings of around 100ms to servers in Sydney (from Melbourne) today as well.
What is going on?
I am on the adsl2+ BYO account.

adrianadrian
Posts: 22
Joined: Sat Sep 19, 2009 4:11 pm
Location: melbourne

Re: Sudden drop in speeds.

Post by adrianadrian » Mon Apr 26, 2010 8:19 pm

still really bad. at least theres no packet loss, i guess?


Reply from 220.233.0.9: bytes=32 time=140ms TTL=60
Reply from 220.233.0.9: bytes=32 time=145ms TTL=60
Reply from 220.233.0.9: bytes=32 time=146ms TTL=60
Reply from 220.233.0.9: bytes=32 time=157ms TTL=60
Reply from 220.233.0.9: bytes=32 time=140ms TTL=60
Reply from 220.233.0.9: bytes=32 time=148ms TTL=60
Reply from 220.233.0.9: bytes=32 time=159ms TTL=60
Reply from 220.233.0.9: bytes=32 time=127ms TTL=60
Reply from 220.233.0.9: bytes=32 time=130ms TTL=60
Reply from 220.233.0.9: bytes=32 time=145ms TTL=60
Reply from 220.233.0.9: bytes=32 time=151ms TTL=60
Reply from 220.233.0.9: bytes=32 time=150ms TTL=60
Reply from 220.233.0.9: bytes=32 time=148ms TTL=60
Reply from 220.233.0.9: bytes=32 time=150ms TTL=60
Reply from 220.233.0.9: bytes=32 time=142ms TTL=60
Reply from 220.233.0.9: bytes=32 time=141ms TTL=60
Reply from 220.233.0.9: bytes=32 time=158ms TTL=60
Reply from 220.233.0.9: bytes=32 time=142ms TTL=60
Reply from 220.233.0.9: bytes=32 time=149ms TTL=60
Reply from 220.233.0.9: bytes=32 time=158ms TTL=60

Ping statistics for 220.233.0.9:
Packets: Sent = 20, Received = 20, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 127ms, Maximum = 159ms, Average = 146ms

cruncher
Posts: 20
Joined: Wed Dec 23, 2009 8:57 am
Location: Sydney

Re: Sudden drop in speeds.

Post by cruncher » Tue Apr 27, 2010 9:29 am

farah9 wrote:mines been gradually getting slower over the last few days, until today, where it has hit rock bottom. I'm in Quakers Hill though so must be a different issue.

Image
Oh another person from QH. I am on the same boat, network is way too slow in the prime time (approx from 7pm onwards). Happens every single month since I signed up with Exetel in December. It's fine during day time, but goes downhill in the late afternoon. Online support was no help.

teakwood
Posts: 11
Joined: Wed Jan 10, 2007 2:04 pm

Re: Sudden drop in speeds.

Post by teakwood » Tue Apr 27, 2010 2:01 pm

For the last few nights (maybe longer but I wasn't using it last week) my connection has run like a crippled dog, worse than a capped Optus Cable connection. In the early hours of this morning I couldn't even get to the forum to see if there were issues.

Even today it is mediocre in the "non-peak".

I'm on Maroubra exchange. I think the speed problems are spread widely enough that we can consider it an Exetel resource issue. :x

farah9
Posts: 33
Joined: Sun Jan 10, 2010 11:14 pm
Location: N.S.W

Re: Sudden drop in speeds.

Post by farah9 » Tue Apr 27, 2010 7:42 pm

cruncher wrote:
farah9 wrote:mines been gradually getting slower over the last few days, until today, where it has hit rock bottom. I'm in Quakers Hill though so must be a different issue.

Image
Oh another person from QH. I am on the same boat, network is way too slow in the prime time (approx from 7pm onwards). Happens every single month since I signed up with Exetel in December. It's fine during day time, but goes downhill in the late afternoon. Online support was no help.
My pings were really high yesterday and there was also a lot of jitter, now that has improved, but the speed is still a bit slow.

zealot42
Posts: 26
Joined: Fri Jan 22, 2010 12:19 pm
Location: Sydney

Re: Sudden drop in speeds.

Post by zealot42 » Tue Apr 27, 2010 10:59 pm

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below average speed plus i constantly drop out too. It happens recently quite often now, during both peak and off peak hours. Hope the tech team can solve out the drama soon.

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