Contract Period

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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BrainSeeker
Posts: 10
Joined: Tue Dec 11, 2007 7:52 pm
Location: Rockhampton

Contract Period

Post by BrainSeeker » Tue Aug 24, 2010 5:40 pm

Hey,

Since I first signed with Exetel I have changed my plan several times. In my members facilities it says,

Service Activation Date: 2008-12-05
Contract Period: 12 Months
Initial Contract End Date: 2009-12-05

So this means i'm currently out of contract even though I just recently changed plans?

JamesR
Posts: 424
Joined: Sun May 06, 2007 10:20 am

Re: Contract Period

Post by JamesR » Tue Aug 24, 2010 7:02 pm

A change of plan does not incur a contract renewal, only infrastructure changes do, for example changing from ADSL1 Telstra to ADSL2 Optus.
Regards,

JamesR
Customer since 2005

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