Packet Loss

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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Les S
Posts: 72
Joined: Tue Sep 13, 2005 11:18 pm

Packet Loss

Post by Les S » Wed May 25, 2011 7:32 pm

Seems to be a lot of lost packets here....
Starting at the 4th hop, i am assuming below that the loss is due to hop number 4.

192.168.63.8 1 0 % 59 59 0 0 1 0
2.1.233.220.static.exetel.com.au 2 0 % 58 58 29 29 33 29
230.255.233.220.static.exetel.com.au 3 0 % 57 57 29 30 89 30
125.1.96.58.static.exetel.com.au 4 25 % 47 35 31 33 75 31
202.68.67.49 5 20 % 50 40 31 8 48 0
* 6 100 % 0 0 ∞ 0 0 0
xe-0-1-3.r21.lsanca03.us.bb.gin.ntt.net 7 30 % 43 30 170 78 227 0
ae-2.r05.lsanca03.us.bb.gin.ntt.net 8 33 % 42 28 179 40 206 0
xe-0.att.lsanca03.us.bb.gin.ntt.net 9 34 % 41 27 179 74 192 0
* 10 100 % 0 0 ∞ 0 0 0
12.123.30.249 11 100 % 29 0 ∞ 0 0 0
12.122.129.25 12 100 % 29 0 ∞ 0 0 0
* 13 100 % 0 0 ∞ 0 0 0
mdf001c7613r0003-gig-10-1.lax1.attens.net 14 38 % 39 24 172 24 325 0
* 15 100 % 0 0 ∞ 0 0 0
12.129.211.34 16 100 % 29 0 ∞ 0 0 0
* 17 100 % 0 0 ∞ 0 0 0
* 19 100 % 0 0 ∞ 0 0 0
* 20 100 % 0 0 ∞ 0 0 0
* 21 100 % 0 0 ∞ 0 0 0
* 22 100 % 0 0 ∞ 0 0 0
* 24 100 % 0 0 ∞ 0 0 0
* 25 100 % 0 0 ∞ 0 0 0
* 26 100 % 0 0 ∞ 0 0 0
* 28 100 % 0 0 ∞ 0 0 0
* 29 100 % 0 0 ∞ 0 0 0
* 30 100 % 0 0 ∞ 0 0 0

Les S
Posts: 72
Joined: Tue Sep 13, 2005 11:18 pm

Re: Packet Loss

Post by Les S » Wed May 25, 2011 9:29 pm

And just as it was looking better, net stops then, even more packets being droped, now also at hop number 3.


192.168.63.8 1 0 % 35 35 0 0 1 0
2.1.233.220.static.exetel.com.au 2 0 % 34 34 29 30 31 30
230.255.233.220.static.exetel.com.au 3 50 % 22 11 76 133 707 159
125.1.96.58.static.exetel.com.au 4 43 % 23 13 33 57 662 36
202.68.67.49 5 3 % 32 31 31 32 56 31
as-0.r02.lsanca03.us.bb.gin.ntt.net 6 54 % 22 10 376 35 392 0
xe-0-1-3.r21.lsanca03.us.bb.gin.ntt.net 7 47 % 23 12 263 184 277 276
ae-2.r05.lsanca03.us.bb.gin.ntt.net 8 61 % 21 8 262 26 273 0
xe-0.att.lsanca03.us.bb.gin.ntt.net 9 0 % 28 28 176 181 201 186
12.123.30.150 10 100 % 18 0 ∞ 0 0 0
12.123.30.109 11 100 % 17 0 ∞ 0 0 0
12.122.129.25 12 100 % 17 0 ∞ 0 0 0
12.122.255.74 13 100 % 17 0 ∞ 0 0 0
mdf001c7613r0003-gig-10-1.lax1.attens.net 14 0 % 27 27 177 185 306 191
12.129.211.34 15 100 % 18 0 ∞ 0 0 0
* 16 100 % 0 0 ∞ 0 0 0
* 18 100 % 0 0 ∞ 0 0 0
* 19 100 % 0 0 ∞ 0 0 0
* 20 100 % 0 0 ∞ 0 0 0
* 21 100 % 0 0 ∞ 0 0 0
* 22 100 % 0 0 ∞ 0 0 0
* 24 100 % 0 0 ∞ 0 0 0
* 26 100 % 0 0 ∞ 0 0 0
* 27 100 % 0 0 ∞ 0 0 0
* 28 100 % 0 0 ∞ 0 0 0
* 29 100 % 0 0 ∞ 0 0 0
* 30 100 % 0 0 ∞ 0 0 0

Dazzled
Volunteer Site Admin
Posts: 6003
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: Packet Loss

Post by Dazzled » Wed May 25, 2011 9:31 pm


Les S
Posts: 72
Joined: Tue Sep 13, 2005 11:18 pm

Re: Packet Loss

Post by Les S » Wed May 25, 2011 9:38 pm

ahh, ty, that explains much.

thejeg

Re: Packet Loss

Post by thejeg » Wed May 25, 2011 9:56 pm

Les S wrote:ahh, ty, that explains much.
Yeap!!! Our IP Transit provider has identified a major fibre break.

I'm waiting for the next update which will be released around 11:00 PM AEST

I will be updating viewtopic.php?f=296&t=38115 so better keep an eye on that..........

shoner
Exetel Staff
Posts: 756
Joined: Mon Apr 20, 2009 2:50 pm

Re: Packet Loss

Post by shoner » Thu May 26, 2011 10:36 am

This has now been resolved.
"Helping Making a Better World"

Log a fault ticket Here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal

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