Internet access external to Exetel is down
Internet access external to Exetel is down
Only websites hosted by Exetel are working.
Re: Internet access external to Exetel is down
i can see a long queue in support line...Might be some outage.autron wrote:Only websites hosted by Exetel are working.
Re: Internet access external to Exetel is down
Thanks, and it's back working now.
Re: Internet access external to Exetel is down
Thanks for the confirmationThanks, and it's back working now.

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- Posts: 11
- Joined: Wed Sep 17, 2008 8:24 pm
- Location: st kilda, vic
Re: Internet access external to Exetel is down
Is this happening again? I can't even connect to exetel.com.au now...
I'm in VIC
I'm in VIC
Re: Internet access external to Exetel is down
Same for me (also in VIC).
Modem syncs but cannot ping or browse any external IP.
Have power cycled modem several times.
Modem syncs but cannot ping or browse any external IP.
Have power cycled modem several times.
Re: Internet access external to Exetel is down
Hold on. Seems to be no auth issues to several services in VIC
. Network department is working to identify the exact issue. Leave your modems on without any changes. Will update with a forum post as soon as it get confirmed.

Re: Internet access external to Exetel is down
Highly regret for any inconvenience. It is confirmed as a outage. Please refer viewtopic.php?f=296&t=39351&p=299922#p299922 for the updates. Hopefully services should be back on ASAP.
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- Posts: 11
- Joined: Wed Sep 17, 2008 8:24 pm
- Location: st kilda, vic
Re: Internet access external to Exetel is down
I'm expiriencing same problem again - connection only to exetel.com.au...
Anyone else with smae problem with Melbourne?
Anyone else with smae problem with Melbourne?
Re: Internet access external to Exetel is down
Please restart the modem and it should be fine.
"Helping Making a Better World"
Log a fault ticket Here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal
Log a fault ticket Here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal
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- Posts: 11
- Joined: Wed Sep 17, 2008 8:24 pm
- Location: st kilda, vic
Re: Internet access external to Exetel is down
Looks OK now.
Thanks
Thanks
Re: Internet access external to Exetel is down
We are glad that it is working.golemagadina wrote:Looks OK now.
Thanks

"Helping Making a Better World"
Log a fault ticket Here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal
Log a fault ticket Here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal
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- Posts: 2
- Joined: Wed Jun 29, 2011 10:17 am
- Location: Victoria
Re: Internet access external to Exetel is down
I'm experiencing the same issue, also in Melbourne.
Have cycled modem multiple times and it hasn't corrected the issue.
Have cycled modem multiple times and it hasn't corrected the issue.
Re: Internet access external to Exetel is down
I am having the same problem. I have already power cycled modem.