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Re: Slow ADSL speeds and given the run around by support.

Posted: Thu Jun 28, 2012 2:27 pm
by stevecJ
taphan wrote:Dear all,

I have had the following reply on the 22/6/12:

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Thank you for your e-mail. Please note that we have escalated this issue to our wholesale supplier. They have advised that they could find some network related issue in your area, when there are large number of users are connected to the Exchange. There will not be an immediate resolution for this issue.
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I would appreciate any further update on this matter.
Hi,

Could you please PM me your service number or the ticket number so I can look in to this for you :?: