WA Issues with planned outage

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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koziniec
Posts: 2
Joined: Sat Aug 18, 2012 12:17 pm
Location: Perth

WA Issues with planned outage

Post by koziniec » Sat Aug 18, 2012 1:10 pm

I note that WA experienced planned downtime early this morning.
The Admin posts indicate some difficulties but that service is restored.

I also note that I still don't have Internet connectivity beyond Exetel's own network.
The views are still increasing on the "WA outage" posts so I suspect I'm not the only one that's still down.

Anyone else in WA experiencing connectivity problems this morning?

I'm on the Spearwood exchange.

regards

Terry

koziniec
Posts: 2
Joined: Sat Aug 18, 2012 12:17 pm
Location: Perth

Re: WA Issues with planned outage

Post by koziniec » Sat Aug 18, 2012 2:10 pm

I'm back online now.
No indication of what it was but I've closed my trouble ticket.

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KavindaS
Forum Admin
Posts: 2250
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: WA Issues with planned outage

Post by KavindaS » Sat Aug 18, 2012 2:53 pm

koziniec wrote:I'm back online now.
No indication of what it was but I've closed my trouble ticket.
Regret for any inconvenience :( . Saw your confirmation via the ticket 4869522. There were some issues after restoring the outage with the connectivity. As you confirmed I can see your connection is correctly authenticating now. :)

ch0cb0mb
Posts: 14
Joined: Sat Aug 23, 2008 2:37 pm
Location: Katanning

Re: WA Issues with planned outage

Post by ch0cb0mb » Sun Aug 19, 2012 1:44 pm

I'm currently having a dns error
I manually changed the dns this morning and it was working but now it says it's pinged but no server response.

Is there another outage maintenance today in WA?

anurangaf
Exetel Staff
Posts: 152
Joined: Tue Jul 06, 2010 11:35 am
Location: Australia

Re: WA Issues with planned outage

Post by anurangaf » Sun Aug 19, 2012 2:08 pm

ch0cb0mb wrote:I'm currently having a dns error
I manually changed the dns this morning and it was working but now it says it's pinged but no server response.

Is there another outage maintenance today in WA?
There's no outage or no maintenance in WA. If you could PM or email us your details we could check the connection for you.

ch0cb0mb
Posts: 14
Joined: Sat Aug 23, 2008 2:37 pm
Location: Katanning

Re: WA Issues with planned outage

Post by ch0cb0mb » Sun Aug 19, 2012 8:22 pm

thanks for trying to help anurangaf.
my internet magically started working by itself :-)

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EroshanJ
Exetel Staff
Posts: 243
Joined: Tue Jul 06, 2010 11:26 am
Location: Australia

Re: WA Issues with planned outage

Post by EroshanJ » Sun Aug 19, 2012 10:06 pm

ch0cb0mb wrote:thanks for trying to help anurangaf.
my internet magically started working by itself :-)
Glad to hear that your service is up :)

Let us know if you need further assistance.

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