Issues Monday afternoon.

[MikeTurner]

Having connection issues. Some sites ok, some not.


ping smh.com.au

Pinging smh.com.au [119.15.70.141] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 119.15.70.141:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

tracert smh.com.au

Tracing route to smh.com.au [119.15.70.141]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 17 ms 17 ms 16 ms 149.1.233.220.static.exetel.com.au [220.233.1.149]
3 17 ms 17 ms 17 ms 33.2.233.220.static.exetel.com.au [220.233.2.33]
4 18 ms 16 ms 17 ms 125.1.96.58.static.exetel.com.au [58.96.1.125]
5 18 ms 18 ms 17 ms 202.68.67.49
6 18 ms 17 ms 18 ms GigabitEthernet3-9.ult2.Sydney.telstra.net [139.130.74.5]
7 18 ms 19 ms 18 ms TenGigabitEthernet8-1.ken17.Sydney.telstra.net [203.50.20.27]
8 19 ms 19 ms 20 ms johnfa742.lnk.telstra.net [165.228.144.106]
9 19 ms 19 ms 21 ms 172.26.191.18
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * ^C

[shoner]

Having connection issues. Some sites ok, some not.


ping smh.com.au

Pinging smh.com.au [119.15.70.141] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 119.15.70.141:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

tracert smh.com.au

Tracing route to smh.com.au [119.15.70.141]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 17 ms 17 ms 16 ms 149.1.233.220.static.exetel.com.au [220.233.1.149]
3 17 ms 17 ms 17 ms 33.2.233.220.static.exetel.com.au [220.233.2.33]
4 18 ms 16 ms 17 ms 125.1.96.58.static.exetel.com.au [58.96.1.125]
5 18 ms 18 ms 17 ms 202.68.67.49
6 18 ms 17 ms 18 ms GigabitEthernet3-9.ult2.Sydney.telstra.net [139.130.74.5]
7 18 ms 19 ms 18 ms TenGigabitEthernet8-1.ken17.Sydney.telstra.net [203.50.20.27]
8 19 ms 19 ms 20 ms johnfa742.lnk.telstra.net [165.228.144.106]
9 19 ms 19 ms 21 ms 172.26.191.18
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * ^C

You should email residentialsupport@exetel.com.au so our engineers could have a look at it.

[Dazzled]

Mike, put a www on the front of the URL, and you'll find the Akamai server. Plain smh.com.au has a 301 redirediction, and won't reply.

[MikeTurner]

Thanks Dazzled, here it is again.


C:\Users\Mike>ping www.smh.com.au

Pinging a1040.g.akamai.net [124.40.41.30] with 32 bytes of data:
Reply from 124.40.41.30: bytes=32 time=150ms TTL=50
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 124.40.41.30:
Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
Minimum = 150ms, Maximum = 150ms, Average = 150ms

C:\Users\Mike>tracert www.smh.com.au

Tracing route to a1040.g.akamai.net [124.40.41.40]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 16 ms 16 ms 17 ms 149.1.233.220.static.exetel.com.au [220.233.1.149]
3 17 ms 17 ms 17 ms 1.2.233.220.static.exetel.com.au [220.233.2.1]
4 22 ms 17 ms 20 ms PE-5017319.sclarinte01.gw.aapt.com.au [203.174.185.153]
5 18 ms 18 ms 17 ms te3-3.sclardist01.aapt.net.au [203.131.60.30]
6 18 ms 18 ms 17 ms te2-1-110.sclardist02.aapt.net.au [202.10.12.129]
7 17 ms 17 ms 16 ms te4-2.sglebdist01.aapt.net.au [202.10.12.132]
8 18 ms 18 ms 17 ms po6.sglebbrdr01.aapt.net.au [202.10.14.7]
9 19 ms 18 ms 18 ms xe7-0-0-420.sebr2.global-gateway.net.nz [202.50.238.213]
10 19 ms 21 ms * 202.68.67.153
11 * * * Request timed out.
12 * * * Request timed out.
13 * 196 ms * ae-4.r24.tokyjp01.jp.bb.gin.ntt.net [129.250.3.159]
14 * * * Request timed out.
15 * * 145 ms ae-1.a20.osakjp01.jp.ra.gin.ntt.net [61.200.80.130]
16 * 140 ms * a124-40.41-40.deploy.akamaitechnologies.com [124.40.41.40]
17 *

[Dazzled]

Mike, that's NTT in Japan. For here, note a1040.g.akamai.net --

; <<>> DiG 9.4.2-P2.1 <<>> http://www.smh.com.au
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 34342
;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 8, ADDITIONAL: 8

;; QUESTION SECTION:
;www.smh.com.au. IN A

;; ANSWER SECTION:
http://www.smh.com.au. 238 IN CNAME dsa.f2.com.au.edgesuite.net.
dsa.f2.com.au.edgesuite.net. 2463 IN CNAME a1040.g.akamai.net.
a1040.g.akamai.net. 9 IN A 220.233.2.208

Which pings --
ping 220.233.2.208
PING 220.233.2.208 (220.233.2.208) 56(84) bytes of data.
64 bytes from 220.233.2.208: icmp_seq=1 ttl=61 time=32.3 ms

and ICMP traceroutes (needs host field) --
$ tracepath http://www.smh.com.au
1: study-desktop.local (192.168.1.4) 0.118ms pmtu 1500
1: Gate.home (192.168.1.1) 1.188ms
1: Gate.home (192.168.1.1) 1.190ms
2: Gate.home (192.168.1.1) 1.229ms pmtu 1492
2: no reply
3: 45.2.233.220.static.exetel.com.au (220.233.2.45) 48.036ms
4: 208.2.233.220.static.exetel.com.au (220.233.2.208) 48.496ms reached
Resume: pmtu 1492 hops 4 back 61

Have you checked the DNS?

[Lavec]

I'm also having issues with several sites including http://www.smh.com.au. In fact most news sites seem to be not responding for me yet many other sites are fine like google. It seems quite random. It's like they are victims of a DoS attack but it's very broad and is affecting Australian and UK sites from what I can see.

[Dazzled]

Have you checked the IPs being returned to you for the sites with dig or nslookup?

[pjred]

I'm having trouble with ebay atm....won't load.

Loads with my mobile though on 3g network!

[Dazzled]

All these sites work for me. Either something's gone awry with routing or perhaps there is some DNS mischief about. The Exetel name server is returning the correct IP for the Herald, as shown above.

[pjred]

Yes I was using googles dns servers (8.8.8., switched to exetels and Ok now. Was affecting Grays online as well.

[Dazzled]

Thanks pjred, Looking up from 8.8.8.8, we get --

Code: Select all

dig @8.8.8.8 www.smh.com.au

; <<>> DiG 9.4.2-P2.1 <<>> @8.8.8.8 www.smh.com.au
; (1 server found)
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 16902
;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;www.smh.com.au.			IN	A

;; ANSWER SECTION:
www.smh.com.au.		296	IN	CNAME	dsa.f2.com.au.edgesuite.net.
dsa.f2.com.au.edgesuite.net. 21595 IN	CNAME	a1040.g.akamai.net.
a1040.g.akamai.net.	16	IN	A	124.40.41.30
a1040.g.akamai.net.	16	IN	A	124.40.41.40

That's in Japan.

[Lavec]

Sorry for the late reply. Thanks for your help Dazzled. I too was using google's dns servers. I started using them to resolve a previous dns issue with ncsoft sites not propergating to this part of the world. Something is obviously very messed up with the google dns servers today.

[shoner]

Sorry for the late reply. Thanks for your help Dazzled. I too was using google's dns servers. I started using them to resolve a previous dns issue with ncsoft sites not propergating to this part of the world. Something is obviously very messed up with the google dns servers today.

Is your service working fine after changing to Exetel DNS