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Very slow ADSL2 connection!

Posted: Thu Mar 28, 2013 2:20 pm
by Farid
Hi. My ADSL2 connection is at 800kbs/s [has been like this all day!] Can you please tell me what is wrong?
Regards,

Re: Very slow ADSL2 connection!

Posted: Thu Mar 28, 2013 7:07 pm
by stevecJ
Farid wrote:Hi. My ADSL2 connection is at 800kbs/s [has been like this all day!] Can you please tell me what is wrong?
Regards,
Hi,

We have performed a port reset to your connection, therefore could you please connect the modem directly to the wall socket and retest the speed.

If you still experiencing slow speeds, please conduct couple of speed tests via' www.exetel.com.au/speed' and drop an email to 'residentialsupport@exetel.com.au' for further investigations.

Re: Very slow ADSL2 connection!

Posted: Sun Mar 31, 2013 1:35 am
by Farid
The problem appears to have been fixed!
Many thanks.

Re: Very slow ADSL2 connection!

Posted: Mon Apr 01, 2013 8:45 am
by stevecJ
Farid wrote:The problem appears to have been fixed!
Many thanks.
No worries. Glad to hear that the issue has been fixed :)