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Plan change without resetting contract length

Posted: Sun Apr 28, 2013 12:06 pm
by Akdor 1154
Hi,
We're in a rental house-sharing arrangement and can't guarantee we'll still be living here in twelve months' time. However, our current OP15 plan is not enough and we'd like to upgrade to OP75. Is there any way of doing this without restarting our contract length? I've been with Exetel for a fair few years with my HSPA service and am likely to continue for ADSL with wherever I end up after this; we don't even want the contract waived, just only limited to the end of our current period. Is there any way to achieve this?

Cheers
Jarrad

Re: Plan change without resetting contract length

Posted: Sun Apr 28, 2013 2:47 pm
by anurangaf
Akdor 1154 wrote:Hi,
We're in a rental house-sharing arrangement and can't guarantee we'll still be living here in twelve months' time. However, our current OP15 plan is not enough and we'd like to upgrade to OP75. Is there any way of doing this without restarting our contract length? I've been with Exetel for a fair few years with my HSPA service and am likely to continue for ADSL with wherever I end up after this; we don't even want the contract waived, just only limited to the end of our current period. Is there any way to achieve this?

Cheers
Jarrad
Hi Jarrad,

One of our sales rep will give you feedback on this.

Re: Plan change without resetting contract length

Posted: Mon Apr 29, 2013 8:38 pm
by remosha
Akdor 1154 wrote:Hi,
We're in a rental house-sharing arrangement and can't guarantee we'll still be living here in twelve months' time. However, our current OP15 plan is not enough and we'd like to upgrade to OP75. Is there any way of doing this without restarting our contract length? I've been with Exetel for a fair few years with my HSPA service and am likely to continue for ADSL with wherever I end up after this; we don't even want the contract waived, just only limited to the end of our current period. Is there any way to achieve this?

Cheers
Jarrad
Hi Jarrad,

Could you please email residentialsales@exetel.com.au quoting the link of this Forum post along with your Service Number for us to look into this.

Re: Plan change without resetting contract length

Posted: Tue Apr 30, 2013 11:18 am
by Akdor 1154
Hi,

Thanks for the reply, email sent. :)

Jarrad

Re: Plan change without resetting contract length

Posted: Tue Apr 30, 2013 11:14 pm
by Akdor 1154
so apparently no it's not possible. :( thanks for the replies at least.