Wollongong Exchange outage

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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AITCS
Posts: 39
Joined: Wed Mar 07, 2007 9:28 am
Location: Wollongong

Wollongong Exchange outage

Post by AITCS » Sat Mar 29, 2014 4:17 pm

Wondering if anyone can shed any light on this?
My connection is dead as well as some clients on Telstra based ADSL2 connections.
Been out for maybe an hour at best guess.

LodumS
Exetel Staff
Posts: 132
Joined: Fri Jun 14, 2013 6:01 pm
Location: Sydney

Re: Wollongong Exchange outage

Post by LodumS » Sat Mar 29, 2014 7:01 pm

AITCS wrote:Wondering if anyone can shed any light on this?
My connection is dead as well as some clients on Telstra based ADSL2 connections.
Been out for maybe an hour at best guess.
Kindly note currently there are no reported outages in Wollongong.

If you are still having an issue please email the connection details to residentialsupport@exetel.com.au to assist you.

AITCS
Posts: 39
Joined: Wed Mar 07, 2007 9:28 am
Location: Wollongong

Re: Wollongong Exchange outage

Post by AITCS » Sun Apr 06, 2014 12:05 pm

About 30 minutes ago, we no longer have telephone nor DSL service.
I realise this is documented in the unplanned outage thread.
This will not be good for work tomorrow if it persists... any updates will be appreciated.

angelos
Exetel Staff
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Wollongong Exchange outage

Post by angelos » Sun Apr 06, 2014 12:24 pm

This will not be good for work tomorrow if it persists... any updates will be appreciated.
We just checked it with our Supplier and they could not provide an update on the ETR for it.

Apologies for the inconvenience caused.

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