slow speed

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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Posts: 2
Joined: Thu Nov 18, 2010 10:03 am
Location: australia

slow speed

Post by hapy4me » Sat May 24, 2014 3:23 pm

Hi there

Ok i have done all the stuff you need to do to prove it isn't my fault that my speed is slow. Isolation test, reset my modem (4 times). I also changed both telephone and Ethernet cables and still my modem speed is 15826 and 1019. I have seen it run much faster than this on many occasions.

So any further help or advice would be most welcome.

Service number 0749784376


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Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: slow speed

Post by Dazzled » Sat May 24, 2014 5:37 pm

>15,000 kbps isn't slow. What is the modem status (rate, attenuation, SNR margin)?

When you have a line as fast as that all sorts of little blips can happen and be noticed, even radio interference. Your line is also faster than many servers are prepared to transmit to you.

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