Page 1 of 1
Is anyone experiencing dropouts tonight?
Posted: Thu May 29, 2014 10:33 pm
My Internet connection stopped around 10:15 tonight. ADSL is ON.
Re: Is anyone experiencing dropouts tonight?
Posted: Fri May 30, 2014 12:31 am
Please PM me your service number so that I can take a look at what may be causing this issue.
If the ADSL light is on it means the modem is failing to authenticate. This could be due to an outage or a flash on the modem memory causing it to lose its settings. Try re-configuring it with the ADSL credentials.