Apologies, I just looked for an update and our Supplier confirms that the issue is still ongoing and will not be able to provide any further updates till past 7PM.gstark wrote:Well, here we are.
Nearly three weeks on, and still no phone line. Still no internet.
According to your text messages, the fault should be resolved by 7pm today. Should we start a sweep on what time (within the next 170 minutes) this will occur?
In all seriousness, my understanding is that this is an outage which has affected over 350 services in the Bondi area, but the fact that it's taking Telstra this long to fix these, quite frankly, is very disappointing.
I have heard that Foxtel and BigPond services have been given priority over phone services, and if that is ture, it's really quite a sickening situation.
We will have to wait until this time has passed and see how it goes.
As I advised, there is always the possibility of this time frame extending, depending on the complexity of the job.angelos wrote:We have however received the confirmation that your area is affected but the 'estimated' time frame provided is 18/05. This may be completed before the date, on the date or may be extended.