Slow as a turtle

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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sacredbanana
Posts: 18
Joined: Sat Aug 06, 2005 5:57 pm
Location: Perth

Slow as a turtle

Post by sacredbanana » Sun Jun 14, 2015 1:56 am

I like turtles, but not their speed. My internet has been at turtle speed for 2 or 3 days now. I am getting speeds of around 0.6mbps. I have tried powering off the modem and reconnecting but that didn't help.

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LodumS
Exetel Staff
Posts: 132
Joined: Fri Jun 14, 2013 6:01 pm
Location: Sydney

Re: Slow as a turtle

Post by LodumS » Sun Jun 14, 2015 6:03 am

sacredbanana wrote:I like turtles, but not their speed. My internet has been at turtle speed for 2 or 3 days now. I am getting speeds of around 0.6mbps. I have tried powering off the modem and reconnecting but that didn't help.
Hi sacredbanana,

An email has been sent to you. Please go through it and reply back. Your ticket number for this case is 9180930.

Cheers.

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