No connection in Bondi

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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gstark
Posts: 133
Joined: Sun Jan 18, 2004 8:45 am
Location: Beautiful downtown Bondi.

No connection in Bondi

Post by gstark » Sat Jun 18, 2016 9:27 am

It's raining in Bondi, and while we still have a phone connection, our ADSL is down.

uniacidz
Posts: 11
Joined: Wed Nov 05, 2008 7:06 am
Location: Sydney

Re: No connection in Bondi

Post by uniacidz » Sat Jun 18, 2016 9:37 am

Ingleburn, down since 1130pm Friday 17th

Phone ok, no internet still ongoing

devindag
Exetel Staff
Posts: 487
Joined: Mon Jun 25, 2012 4:08 pm
Location: Australia

Re: No connection in Bondi

Post by devindag » Sat Jun 18, 2016 9:44 am

This could be a part of a possible network outage that we are currently working with the supplier to get an update on

The reference number associated from Exetel end is 10409419

Exetel apologize for the inconvenience caused and will be updating the Forums shortly as more details becomes available.

gstark
Posts: 133
Joined: Sun Jan 18, 2004 8:45 am
Location: Beautiful downtown Bondi.

Re: No connection in Bondi

Post by gstark » Sat Jun 18, 2016 10:45 am

Thanks for the prompt response.

Hopefully we will see a quick resolution

uniacidz
Posts: 11
Joined: Wed Nov 05, 2008 7:06 am
Location: Sydney

Re: No connection in Bondi

Post by uniacidz » Sat Jun 18, 2016 10:59 am

Im back up and running as of right now.

Been almost 12hrs of no ADSL2+

Ingleburn

Hopefully issue is resolved with no more impact

gstark
Posts: 133
Joined: Sun Jan 18, 2004 8:45 am
Location: Beautiful downtown Bondi.

Re: No connection in Bondi

Post by gstark » Sat Jun 18, 2016 11:02 am

And also back up in Bondi.

Thank you

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