Cannot Authenticate Wollongong

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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machine
Posts: 164
Joined: Wed Sep 01, 2004 10:57 am
Location: Wollongong

Cannot Authenticate Wollongong

Post by machine » Thu Sep 01, 2016 11:17 am

Hi,

Noticed this Authentication problem at approx. 8.00am 1/09/2016

Have ADSL light on solid on modem but unable to Authenticate.

I live in Figtree NSW 2525 connected to Wollongong exchange.

Have factory reset modem.

Removed filter and connected modem directly to only phone point in house, ADSL light on solid but unable to Authenticate.

Phone is working.

Thanks
Gary

stevebow
Posts: 195
Joined: Tue Oct 12, 2004 12:11 pm
Location: Sydney

Re: Cannot Authenticate Wollongong

Post by stevebow » Thu Sep 01, 2016 11:39 am

I think your issue is the same as this: https://forum.exetel.com.au/viewtopic.php?f=284&t=42949

KavindaS
Forum Admin
Posts: 2549
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: Cannot Authenticate Wollongong

Post by KavindaS » Thu Sep 01, 2016 5:25 pm

machine wrote:Hi,

Noticed this Authentication problem at approx. 8.00am 1/09/2016

Have ADSL light on solid on modem but unable to Authenticate.

I live in Figtree NSW 2525 connected to Wollongong exchange.

Have factory reset modem.

Removed filter and connected modem directly to only phone point in house, ADSL light on solid but unable to Authenticate.

Phone is working.

Thanks
Gary
I have responded to you via https://forum.exetel.com.au/viewtopic.p ... 49#p318749

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