No connection in Bondi

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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gstark
Posts: 133
Joined: Sun Jan 18, 2004 8:45 am
Location: Beautiful downtown Bondi.

No connection in Bondi

Post by gstark » Tue Sep 20, 2016 6:18 am

My connection has been down for about 4 hours so far. Phone is fine; no Internet.

Didn't worry about it at 2am, but it's now a quarter after six and still down.

I've power cycled the modem a couple of times but no change.

Thanks in advance for your help.

mortshag
Posts: 38
Joined: Thu Jan 05, 2006 9:20 am

Re: No connection in Bondi

Post by mortshag » Tue Sep 20, 2016 8:45 am

Dead as a door nail at Bondi Beach (400m from the exchange) since 7.30am till now 8.45am

stevecJ
Exetel Staff
Posts: 1042
Joined: Wed Jan 06, 2010 9:48 am

Re: No connection in Bondi

Post by stevecJ » Tue Sep 20, 2016 2:22 pm

Hi,

There was an unplanned outage in NSW this morning which has been resolved now.

Following is the forum post with regards to this outage.

viewtopic.php?f=296&t=42979&p=318876#p318876

Exetel apologies for the inconvenience caused.
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)

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Exetel Support Portal
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gstark
Posts: 133
Joined: Sun Jan 18, 2004 8:45 am
Location: Beautiful downtown Bondi.

Re: No connection in Bondi

Post by gstark » Tue Sep 20, 2016 7:56 pm

Thanks.

All good now.

Cheers.

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