no authentication/login failing

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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Mort
Posts: 399
Joined: Sun Jan 23, 2005 3:04 pm
Location: Sydney
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no authentication/login failing

Post by Mort » Mon May 15, 2017 8:25 am

In NRYD, my modem is failing to authenticate. Is there a known issue with the radius/authentication services?
As we know, there are known knowns. There are things we know we know. We also know there are known unknowns. That is to say we know there are some things we do not know. But there are also unknown unknowns, the ones we don't know we don't know.
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stevebow
Posts: 196
Joined: Tue Oct 12, 2004 12:11 pm
Location: Sydney

Re: no authentication/login failing

Post by stevebow » Mon May 15, 2017 8:31 am

Same here in Hornsby (Sydney). Modem is still synced to the DSLAM but PPP dropped out at 5:02am this morning.

Exetel, could you confirm any known issues please?

Steve
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TheBenjiManCan
Posts: 20
Joined: Fri May 22, 2009 12:13 pm
Location: Shellharbour

Re: no authentication/login failing

Post by TheBenjiManCan » Mon May 15, 2017 9:06 am

Me too. Dropped out at 8:45. Warilla NSW
DSL connected, no authentication.

edit:
Yay! I'm back @ 9:41
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Mort
Posts: 399
Joined: Sun Jan 23, 2005 3:04 pm
Location: Sydney
Contact:
Contact Mort

Re: no authentication/login failing

Post by Mort » Mon May 15, 2017 10:55 am

It looks like it's going up and down for me. Came up briefly and dropped a few times. It's just dropped again for me a few minutes ago.
As we know, there are known knowns. There are things we know we know. We also know there are known unknowns. That is to say we know there are some things we do not know. But there are also unknown unknowns, the ones we don't know we don't know.
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Mort
Posts: 399
Joined: Sun Jan 23, 2005 3:04 pm
Location: Sydney
Contact:
Contact Mort

Re: no authentication/login failing

Post by Mort » Mon May 15, 2017 11:28 am

...and it's back again...
As we know, there are known knowns. There are things we know we know. We also know there are known unknowns. That is to say we know there are some things we do not know. But there are also unknown unknowns, the ones we don't know we don't know.
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uniacidz
Posts: 11
Joined: Wed Nov 05, 2008 7:06 am
Location: Sydney

Re: no authentication/login failing

Post by uniacidz » Mon May 15, 2017 11:41 am

Same here

Ingleburn

Woke up to no internet.

Line is ok, cannot complete login and auth
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stevebow
Posts: 196
Joined: Tue Oct 12, 2004 12:11 pm
Location: Sydney

Re: no authentication/login failing

Post by stevebow » Mon May 15, 2017 12:04 pm

The connection went up and down for half an hour like a yoyo, presumably while the techs were working on the problem, but PPP's been stable for an hour now.

Steve
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NIrmitha
Exetel Staff
Posts: 197
Joined: Wed Jan 06, 2010 1:05 pm

Re: no authentication/login failing

Post by NIrmitha » Mon May 15, 2017 12:15 pm

Hi All,

We are experiencing an unplanned service outage in NSW.

Please visit the below link for more information;
https://forum.exetel.com.au/viewtopic.php?f=296&t=43483

We apologies for any inconvenience this may have caused.
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