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IP address being changed?

Posted: Sat Jan 13, 2018 6:30 pm
by tin
I've just been told our public IP is changing on the 15th. Can this be delayed?
We run public facing services - including email. Our DNS TTL is 14 days. I've been given 2 to change this... See the problem?

I'd also like to know what time of day to expect it. Since, you know, I have to change DNS settings.

Edit: TTL is actually 15 minutes - refresh, expire, etc are somewhat higher (days) though. Still anticipating issues.

Re: IP address being changed?

Posted: Sat Jan 13, 2018 10:37 pm
by AroshJ
tin wrote:I've just been told our public IP is changing on the 15th. Can this be delayed?
We run public facing services - including email. Our DNS TTL is 14 days. I've been given 2 to change this... See the problem?

I'd also like to know what time of day to expect it. Since, you know, I have to change DNS settings.

Edit: TTL is actually 15 minutes - refresh, expire, etc are somewhat higher (days) though. Still anticipating issues.
Please PM your customer ID / service number in order to check this further.

Re: IP address being changed?

Posted: Sun Jan 14, 2018 1:34 pm
by AroshJ
tin wrote:I've just been told our public IP is changing on the 15th. Can this be delayed?
We run public facing services - including email. Our DNS TTL is 14 days. I've been given 2 to change this... See the problem?

I'd also like to know what time of day to expect it. Since, you know, I have to change DNS settings.

Edit: TTL is actually 15 minutes - refresh, expire, etc are somewhat higher (days) though. Still anticipating issues.
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