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Are there ADSL issues affecting Kariong?

Posted: Mon Feb 12, 2018 4:35 pm
by Les
Hi,

Are there ADSL issues affecting Kariong?

I was experiencing dropouts earlier this afternoon, but now unable to connect.

I have DSL carrier but the PPP authentication fails.

The modem configuration including authentication details haven't changed since I deployed my current router a few years ago.

Les

Re: Are there ADSL issues affecting Kariong?

Posted: Mon Feb 12, 2018 7:16 pm
by KavindaS
Les wrote:Hi,

Are there ADSL issues affecting Kariong?

I was experiencing dropouts earlier this afternoon, but now unable to connect.

I have DSL carrier but the PPP authentication fails.

The modem configuration including authentication details haven't changed since I deployed my current router a few years ago.

Les
Hi Les,

PM me your service number or the ADSL 10 digit number and I will check on this. Currently we have outages reported from QLD only.

Re: Are there ADSL issues affecting Kariong?

Posted: Mon Feb 12, 2018 9:25 pm
by Les
Hi,

The issue resolved itself after about 2 hours of failing to connect.

Les

Re: Are there ADSL issues affecting Kariong?

Posted: Tue Feb 13, 2018 1:39 pm
by KavindaS
Les wrote:Hi,

The issue resolved itself after about 2 hours of failing to connect.

Les
Thank you for the feedback and the service confirmation. For any future service difficulties, Contact Exetel technical support and we will check accordingly.