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ADSL2 pppoe issues for the last 1.5hrs?

Posted: Tue Dec 11, 2018 6:33 am
by WillM
Any ADSL affecting issues happening?

Looking at my router I can see pppoe flapping since 4.53am.

Re: ADSL2 pppoe issues for the last 1.5hrs?

Posted: Tue Dec 11, 2018 9:10 am
by Greg2234
Our ADSL was also down at home this morning. Tried rebooting modem. We are at Illawong in Sydney.

Re: ADSL2 pppoe issues for the last 1.5hrs?

Posted: Tue Dec 11, 2018 9:53 am
by WillM
Still down. Also in the Sutherland shire.

Appreciate the Exetel input here

Re: ADSL2 pppoe issues for the last 1.5hrs?

Posted: Tue Dec 11, 2018 10:30 am
by WillM
... and now there’s a post about a ‘possible’ ADSL outage

I remember the good old days when you could see from the Exetel MRTG graphs when there was an outage as the throughout would drop drastically for your area and you weren’t forced to post and hope that someone might respond.

Re: ADSL2 pppoe issues for the last 1.5hrs?

Posted: Tue Dec 11, 2018 1:21 pm
by KavindaS
Exetel apologise for the delay in response here.

viewtopic.php?p=324636#p324636 - Affected some Fibre services in surrounding suburbs with Ellis Parade, Yennora - NSW

viewtopic.php?f=296&t=44344 - Still our senior level engineers are working and investigating. We have not received detailed information, however, affected service are based on ADSL services connected to the Optus network.

We will continue to update the above forums threads accordingly.

Re: ADSL2 pppoe issues for the last 1.5hrs?

Posted: Tue Dec 11, 2018 2:00 pm
by KavindaS
Greg2234 wrote:
Tue Dec 11, 2018 9:10 am
Our ADSL was also down at home this morning. Tried rebooting modem. We are at Illawong in Sydney.
Based on the ongoing ADSL outage, we are unable to confirm based on the location. If you need further information or a confirmation, PM me your service number / telephone number and I will check accordingly.

Re: ADSL2 pppoe issues for the last 1.5hrs?

Posted: Tue Dec 11, 2018 2:01 pm
by KavindaS
WillM wrote:
Tue Dec 11, 2018 9:53 am
Still down. Also in the Sutherland shire.

Appreciate the Exetel input here
If you need further information or a confirmation, PM me your service number / telephone number and I will check accordingly. We are unable to confirm this, based on the location at this moment.

Re: ADSL2 pppoe issues for the last 1.5hrs?

Posted: Tue Dec 11, 2018 2:14 pm
by Zebee
Mine's been down since about 2am Tue 11/12, Campsie.

Re: ADSL2 pppoe issues for the last 1.5hrs?

Posted: Tue Dec 11, 2018 4:18 pm
by KavindaS
Zebee wrote:
Tue Dec 11, 2018 2:14 pm
Mine's been down since about 2am Tue 11/12, Campsie.
viewtopic.php?f=296&t=44344&p=324653#p324653 This has been resolved now. If your service still not working after having a power reboot on the router / modem, PM me your service number and I will check accordingly.

Re: ADSL2 pppoe issues for the last 1.5hrs?

Posted: Tue Dec 11, 2018 5:43 pm
by WillM
Mine is back up. Thanks