PPP not authenticating. NSW 2120

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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duncanm
Posts: 28
Joined: Fri Apr 15, 2005 10:11 am

PPP not authenticating. NSW 2120

Post by duncanm » Fri Jan 18, 2019 7:27 am

Any issues with Pennant Hills ?

my PPP dropped out last night about 10pm. Still out this morning.

ADSL link is up and solid. Have done the 'on and off' thing.

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KavindaS
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Posts: 2030
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: PPP not authenticating. NSW 2120

Post by KavindaS » Fri Jan 18, 2019 12:58 pm

duncanm wrote:
Fri Jan 18, 2019 7:27 am
Any issues with Pennant Hills ?

my PPP dropped out last night about 10pm. Still out this morning.

ADSL link is up and solid. Have done the 'on and off' thing.
We have not received any known outage incidents from the mentioned area. Therefore, if the line sync is up try with a reset and a reconfigure in the modem and check the connection.If the service down contact our technical support department for further investigations.

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