ADSL dropping connection in 2480

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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allesklar
Posts: 29
Joined: Sat Apr 22, 2006 1:12 am
Location: Lismore, NSW
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ADSL dropping connection in 2480

Post by allesklar » Mon Mar 11, 2019 10:29 am

My ADSL connection dropped approx 8am this morning (11 Mar). Can reconnect but only for a few moments.
I'm guessing this is related to the current notified outage - Laguna and surrounding suburbs? Does Lismore in northern NSW qualify as a 'surrounding suburb'?
Relax... nothing can go wr
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KavindaS
Exetel Staff
Posts: 2715
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: ADSL dropping connection in 2480

Post by KavindaS » Mon Mar 11, 2019 4:13 pm

allesklar wrote: ↑
Mon Mar 11, 2019 10:29 am
 My ADSL connection dropped approx 8am this morning (11 Mar). Can reconnect but only for a few moments.
I'm guessing this is related to the current notified outage - Laguna and surrounding suburbs? Does Lismore in northern NSW qualify as a 'surrounding suburb'?
It depends on the connected Dslam. Therefore, PM me your service number or the customer id, and I will check with the supplier based on the ongoing outage.
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