Internet outage in 3146!

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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dcc82
Posts: 1
Joined: Sun Mar 01, 2009 10:37 pm
Location: Australia

Internet outage in 3146!

Post by dcc82 » Sat May 11, 2019 10:00 am

Hello, our Internet has stopped working since yesterday afternoon. I sent an email to residentialsupport@exetel.com.au and all I got was an auto-response email!

Can anyone please look into it and let us know what's happening? Thanks.

judep
Exetel Staff
Posts: 372
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Internet outage in 3146!

Post by judep » Sat May 11, 2019 3:45 pm

Hi,

Can you PM me the ticket reference number (located within the subject line) on the auto response email or provide the customer/service no. So we can look into this matter.

Thank you

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