No Internet

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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GSammut
Posts: 1
Joined: Sun Apr 05, 2020 8:09 pm

No Internet

Post by GSammut » Sun Apr 05, 2020 8:21 pm

My internet been slow and dropping in and out. I turned of my modem router. Now I turned it on, waited and the Power is solid red with the WAN flashing yellow. Now my devices can not connect to the internet wireless

KavindaS
Exetel Staff
Posts: 2715
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: No Internet

Post by KavindaS » Mon Apr 06, 2020 5:24 pm

GSammut wrote:
Sun Apr 05, 2020 8:21 pm
My internet been slow and dropping in and out. I turned of my modem router. Now I turned it on, waited and the Power is solid red with the WAN flashing yellow. Now my devices can not connect to the internet wireless
Welcome to the Exetel Forum :)

Please have the modem connected via ethernet and perform random speed tests at random times using http://speedtest.exetel.com.au/ and forward the results attached in an email to residentialsupport@exetel.com.au

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