How To Remove Modem From NBN Application

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machine
Posts: 158
Joined: Wed Sep 01, 2004 10:57 am
Location: Wollongong

How To Remove Modem From NBN Application

Post by machine » Sat May 12, 2018 1:11 am

Hi,

How do I indicate that no modem is required on the new NBN plans?

Thanks

rehanj
Exetel Staff
Posts: 336
Joined: Wed Jun 17, 2015 10:26 am
Location: Colombo

Re: How To Remove Modem From NBN Application

Post by rehanj » Sat May 12, 2018 6:30 pm

machine wrote:
Sat May 12, 2018 1:11 am
Hi,

How do I indicate that no modem is required on the new NBN plans?

Thanks
Hi, we have escalated your inquiry internally to the Sales Team, an update will be provided to you regarding this query shortly.

rehanj
Exetel Staff
Posts: 336
Joined: Wed Jun 17, 2015 10:26 am
Location: Colombo

Re: How To Remove Modem From NBN Application

Post by rehanj » Sat May 12, 2018 7:05 pm

rehanj wrote:
Sat May 12, 2018 6:30 pm
machine wrote:
Sat May 12, 2018 1:11 am
Hi,

How do I indicate that no modem is required on the new NBN plans?

Thanks
Hi, we have escalated your inquiry internally to the Sales Team, an update will be provided to you regarding this query shortly.
Hi, an update has been received from the Sales Team ; 'Please email us your contact details to residentialsales@exetel.com.au, one of our sales representatives will get in touch with you regarding this query. '

Thank you

machine
Posts: 158
Joined: Wed Sep 01, 2004 10:57 am
Location: Wollongong

Re: How To Remove Modem From NBN Application

Post by machine » Sun May 13, 2018 8:55 am

Hi,

You can put the answer here on the forum.

People wanting to know how to do this will then know how to remove modem from NBN application.

Regards

James
Exetel Staff
Posts: 1955
Joined: Mon May 09, 2005 10:27 pm

Re: How To Remove Modem From NBN Application

Post by James » Sun May 13, 2018 9:35 am

What NBN technology? If it's FTTN you'll need our modem.

machine
Posts: 158
Joined: Wed Sep 01, 2004 10:57 am
Location: Wollongong

Re: How To Remove Modem From NBN Application

Post by machine » Fri May 18, 2018 8:00 pm

Got the answer for you Exetel.

Just select the "No Lock-in Free Activation" offer and you're not forced to get the modem!

I thought Exetel might have been able to provide an answer, not answer a question with a question.

I have one of the ZTE modems sent out by Exetel(to another customer) and that should work just fine.

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