I'm a recent Exetel convert, I ordered an ADSL2 INCPHONE C service back in February and have been using the service for almost a month now.
I am extremely happy to report that absolutely everything went smoothly with the provisioning of the service and I was blown away by the level of automation and the excellent communication throughout the process.
The forums, usage widgets and online reporting tools are outstanding if you take the time to read and use them properly.
All without having to speak to a human!
Keep up the good work, and don't take any grief from the people that whinge about a lack of support.
Open discussion regarding technological or telecommunication issues
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