New Concept ADSL Plans

[ForumAdmin]

I'm well aware they pass on savings whenever they can, but my point was that decommissioned plans do not get face-lifts (ie they are forgotten), and the fee will only apply to decommissioned plans soon, so *shrug*.

When it is possible to reduce/eliminate the Account Administration Charge that will happen.

As it can now be plainly seen it was very much in current plan user's interests to apply a $3.00 fee to an account that can be reduced/removed than to introduce new plans for all current plan holders at higher prices.

[wizard]

I have someone (pensioner) interested in churning to the new pay as you go plan, at the moment it is only available to new connection customers.
Will these plans become available to customers churning from another ISP ?

[ForumAdmin]

I have someone (pensioner) interested in churning to the new pay as you go plan, at the moment it is only available to new connection customers.
Will these plans become available to customers churning from another ISP ?

I will get that fixed. Try in 30 minutes or whenever you get the chance.

[wizard]

Thanks will get her organized to churn.

[ForumAdmin]

Thanks will get her organized to churn.

The links are now on the web page - churn customers.

[gong_guy]

As it can now be plainly seen it was very much in current plan user's interests to apply a $3.00 fee to an account that can be reduced/removed than to introduce new plans for all current plan holders at higher prices.

Sounds good, I think......

I am on IncPhoneZ will I be asked soon to move to the more expensive new plans?

[ForumAdmin]

As it can now be plainly seen it was very much in current plan user's interests to apply a $3.00 fee to an account that can be reduced/removed than to introduce new plans for all current plan holders at higher prices.

Sounds good, I think......

I am on IncPhoneZ will I be asked soon to move to the more expensive new plans?

No.

[redo]

Have the pre-paid ADSL2 + Telephone Line Rental plans been finalised yet?

The initial post suggested a $50.00 monthly service charge rental, if this was coupled with the $1.30 gb peak, $0.35 gb off peak that the ADSL1 low usage plans have, my father would be very interested.

I talked him into coming over to Exetel and he has been trying to sign up for the Incphone Z plan for over a month but hasn't been able to as Telstra have been giving him the runaround with a service number address mismatch. Now that plan has been withdrawn for new users he needs an affordable alternative and as he does not download very much this could be suitable.

[ForumAdmin]

Have the pre-paid ADSL2 + Telephone Line Rental plans been finalised yet?

The initial post suggested a $50.00 monthly service charge rental, if this was coupled with the $1.30 gb peak, $0.35 gb off peak that the ADSL1 low usage plans have, my father would be very interested.

I talked him into coming over to Exetel and he has been trying to sign up for the Incphone Z plan for over a month but hasn't been able to as Telstra have been giving him the runaround with a service number address mismatch. Now that plan has been withdrawn for new users he needs an affordable alternative and as he does not download very much this could be suitable.

The ADSL2 PAYU plan will be up soon.

[flak]

I talked him into coming over to Exetel and he has been trying to sign up for the Incphone Z plan for over a month but hasn't been able to as Telstra have been giving him the runaround with a service number address mismatch.

Did they say if this was on the new Keenan/Siebel system? There seems to be a large number of data mapping issues from Legacy systems resulting in incorrect customer details.

Now that plan has been withdrawn for new users he needs an affordable alternative and as he does not download very much this could be suitable.

INC2DSLA has 6GB for $35/month, $5/month and 6GB less than Incphone Z, but if he doesn't download much it should suffice.

[ForumAdmin]

Te ADSL2 PAYU plan is now on the web site.

[redo]

You might want to double-check them or is this intentional?

From the web site:
Downloads Included 12midnight-12noon Zero Downloads Included 12noon-12midnight $0.35 per gb

Also Line Activation Charge $130, shouldn't it be $60?

[Col]

You might want to double-check them or is this intentional?

From the web site:
Downloads Included 12midnight-12noon Zero Downloads Included 12noon-12midnight $0.35 per gb

Also Line Activation Charge $130, shouldn't it be $60?

The plan details table on the order page seems to look better. $60 activation fee, the monthly charge split into the respective phone/internet charges, 12 month contract etc..

[ForumAdmin]

You might want to double-check them or is this intentional?

From the web site:
Downloads Included 12midnight-12noon Zero Downloads Included 12noon-12midnight $0.35 per gb

Also Line Activation Charge $130, shouldn't it be $60?

I'll get the errors fixed.

[Col]

Is there an ETA for the arrival of all these PAYU plans (256/512/1.5/8/ADSL2+) in the User Facilities for current customers to move to (for next month?)?