No please, don't make more changes!CoreyPlover wrote:Exetel may wish to consider a scheme similar to some cable providers (I remember Optus Cable doing this many years ago): Assign users a category as based on ratio of their rolling 30 day downloads to the Exetel-wide rolling 30 days downloads. Something like green for a ratio of 0 to 1, orange for 1 to 2, red for 2 to 3 and black for 3+. Display this (colour and value) to the user in the user facilities in place of the actual GB value.
The reasoning is that if you try to present a GB value, people will try to target it in absolute terms. But this will be their own undoing as a daily GB target is subject to volatility. If, instead, you display a colour coded category and a ratio, then if users see themselves verging up past the red category and towards the black, they can just stop downloading. If you curb your downloads your ratio is guaranteed (mathematically) to decrease, therefore you can regulate yourself in order to keep below the black listed category.
The new system of having "Uncharged Plan Maximum Off Peak Download 79.5 gbytes" has only just been put in place!