1) Exetel is not in business to make money, never has been, never will be and has always stated that was the case.tropt wrote:[
1) I would sincerely hope, that your only reason for being in business is to make money. That being said, it's rather difficult to make money if you upset your customers with policy changes that make little sense to anyone but the people within your company.
2) The first i heard of this change, was the 'Modification Of Acceptable Use Policy' email i received today. That doesn't provide me with much of an opportunity to remain a happy customer, especially considering i signed up for one set of rules... which have now been changed 'in my best interest'.
3) In our house, all my family uses the internet connection we have with Exetel. Some to download movies, some play online games, some are studying and watch online training videos on a daily basis. We can work with a static hard limit. It's easy to manage and everyone in our house gets a percentage of the quota as their own.
4) What you're proposing is madness. How can we accurately plan our internet usage that depends on a 'constantly changing average monthly user download limit'?
2) How else would you have liked to have heard about it?
3) With due respect - that statement is unbelievable.
4) If it's "madness" then the company is run by lunatics.