I emailed billing last week but am not expecting a quick reply going on past experience.ForumAdmin wrote: I cannot provide you with legal advice - I'm not qualified to do so.
The wording of those clauses is completely unequivocal as I read them. If you believe there is any doubt in what they are saying you need to obtain a written statement from Exetel billing or your own solicitors.
Also you have pointed out mistakes made by staff recently with an enquiry I made, so it's understandable I'm looking for a second opinion re: the simple Yes/No question of $100 "early" cancellation.
(Even though I've been a member for many years. I'm only under contract again because I relocated.)