1300 inbound service

[sgoldschmidt]

Hi,

Can anyone fill me in on how the routing works with your 1300 inbound service? For example:
- How many numbers can we route to?
- Can the routing be set up using time-of-day rules? eg. route to the office during business hours or a mobile out of hours
- Can we control the routing throught the Member Facility to, say, route calls to a mobile if I'm stepping out of the office?

Thanks,
Simon

[stevecJ]

Hi,

Can anyone fill me in on how the routing works with your 1300 inbound service? For example:
- How many numbers can we route to?

Answer points can be one number or based on state (call origination) like different answer points for each state (NSW,VIC,TAS,NT,WA etc)

- Can the routing be set up using time-of-day rules? eg. route to the office during business hours or a mobile out of hours

Once answer points are configured, they needs to be routed to a PBX and then have this feature setup there.

- Can we control the routing throught the Member Facility to, say, route calls to a mobile if I'm stepping out of the office?

No , Changing answer points require supplier involvement and it takes few business days to complete.

If you want to divert answer points , that can be done by setting call forwarding to your answer points.