ADSL2 plans

Open discussion regarding technological or telecommunication issues
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Tafkam
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Joined: Sat Nov 13, 2004 8:50 pm
Location: Northern Rivers NSW

ADSL2 plans

Post by Tafkam » Tue Oct 20, 2015 10:29 pm

I am at a loss as to why I have to pay so much for my plan (TReg - Bundle - 1TB) - $105.00+ per month plus whatever calls I make, so usually well over $120.00; when there's a plan for $109.00 that includes unlimited local and national calls. If I change to that plan, do I have to pay the activation cost and start a new contract?

Nathanael S
Exetel Staff
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Location: Sri Lanka

Re: ADSL2 plans

Post by Nathanael S » Wed Oct 21, 2015 12:08 am

Tafkam wrote:I am at a loss as to why I have to pay so much for my plan (TReg - Bundle - 1TB) - $105.00+ per month plus whatever calls I make, so usually well over $120.00; when there's a plan for $109.00 that includes unlimited local and national calls. If I change to that plan, do I have to pay the activation cost and start a new contract?
Hi Sir,

Kindly advise us what your VOIP number is so that we can advise you accordingly.

Regards,
Nathan

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KavindaS
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Location: Sydney

Re: ADSL2 plans

Post by KavindaS » Wed Oct 21, 2015 12:42 am

Tafkam wrote:I am at a loss as to why I have to pay so much for my plan (TReg - Bundle - 1TB) - $105.00+ per month plus whatever calls I make, so usually well over $120.00; when there's a plan for $109.00 that includes unlimited local and national calls. If I change to that plan, do I have to pay the activation cost and start a new contract?
I have forwarded your inquiry to the relevant sales department. They will further advise you, once they check on this.

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nicoler
Exetel Staff
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Location: COLOMBO

Re: ADSL2 plans

Post by nicoler » Wed Oct 21, 2015 8:58 am

Tafkam wrote:I am at a loss as to why I have to pay so much for my plan (TReg - Bundle - 1TB) - $105.00+ per month plus whatever calls I make, so usually well over $120.00; when there's a plan for $109.00 that includes unlimited local and national calls. If I change to that plan, do I have to pay the activation cost and start a new contract?
Hi

Please be advised that you have the option to add a call package with your plan. The Exechat $10 call pack will include both local and national unlimited calls. However, if you wish to change your plan this would initiate a new 12 months contract. One of my colleagues will call you to further discuss plan options.

Regards
Nicole

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