NBN phone problem

Bundled telephone and Wireline services
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kidda
Posts: 5
Joined: Tue Sep 09, 2008 3:18 pm
Location: Sydney

NBN phone problem

Post by kidda » Thu Oct 01, 2020 4:32 pm

I joined nbn + phone not long ago. Recently my answering machine is being weird.
Using supplied modem. Tried two different answering machine phones with same problem.
Dial tone crackly and non stop tapping sound. Calls seem to be ok tho.
But most annoying thing is that the answering machine makes a non stop beep sound at after someone hangs up.
Happened on both phones i tried. 2nd phone is a new one i just got today. says nbn ready.
https://www.amazon.com.au/gp/product/B07C4KQWRN

nilushid
Admin
Posts: 1068
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: NBN phone problem

Post by nilushid » Thu Oct 01, 2020 4:48 pm

kidda wrote:
Thu Oct 01, 2020 4:32 pm
I joined nbn + phone not long ago. Recently my answering machine is being weird.
Using supplied modem. Tried two different answering machine phones with same problem.
Dial tone crackly and non stop tapping sound. Calls seem to be ok tho.
But most annoying thing is that the answering machine makes a non stop beep sound at after someone hangs up.
Happened on both phones i tried. 2nd phone is a new one i just got today. says nbn ready.
https://www.amazon.com.au/gp/product/B07C4KQWRN
Hi

Can you PM me your customer ID or the service number to check your connection from our end?

Thanks

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