tin wrote:Quick (stupid) questions about Exetel's business phone plans....
1) I can't see costs for 13/1300 numbers - I assume these are charged at the local rate (10c for the lowest plan). Correct?
2) Switching is as simple as filling in an order form on the site, right? Does it allow for switching multiple services at once?
3) We're currently arguing with Telstra over bills for phone book listings they added crap to without notice (highlights, bold, etc)... Is this set of unpaid bills going to interfere with transferring in any way?
4) Can all the services be bundled onto the existing ADSL2 bills?
I think that's all the stupid questions for now
Edit: Voicemail - is there a voicemail service of some sort on these plans? We use Messagebank (only one line is voice), and don't really want to lose that.
1) If you are planning to sign up for a telephone service offered via the Telstra Network, a 13/1300 call will cost you 30 cents per call.
2) Yes, however, a separate order form should be submitted for each telephone you wish to transfer. If you need assistance with this, please email
residentialsales@exetel.com.au with the subject " Forum post - Business phone lines" with your contact information, so that we can get in touch with you.
3) This will depend on your current telephone service provider. You may check with them if the line can be released.
4) Yes, this is possible as long as the orders are placed under the current ADSL account holders name and the same payment information.
Messagebank services are offered. However, not Telstra 101. Please follow the link provided for more information:
http://www.exetel.com.au/a_telephone_charges.php (Telephone other charges)
