Does Optus PSTN lines support divert on busy

[kogi]

I am looking at a B31 Small business Plan

Does This support Divert on Busy?

Tks
Joe

[rukshani]

I am looking at a B31 Small business Plan

Does This support Divert on Busy?

Tks
Joe

I have asked an Exetel sales representative to advise you on the this.

[EromalR]

I am looking at a B31 Small business Plan

Does This support Divert on Busy?

Tks
Joe

I have asked an Exetel sales representative to advise you on the this.

We can direct to connect to voice mail when busy

[kogi]

Nope,

I want it to divert to another number when busy

[EromalR]

Nope,

I want it to divert to another number when busy

We will get back shortly. We provide these facilities listed at the moment http://exewiki.exetel.com.au/index.php? ... all_Divert

[EromalR]

Nope,

I want it to divert to another number when busy

We will get back shortly. We provide these facilities listed at the moment http://exewiki.exetel.com.au/index.php? ... all_Divert

No we can not divert a call (on OPTUS infrastructure PSTN) ONLY when the line is busy.

But we have call divert for all calls option where you can divert all in-coming calls to another number.
There are no conditions - once activated all calls will be diverted.

When call divert-all and call-waiting is activated at the same time ;call divert-all takes effect until it is deactivated.
Therefore; the phone does not ring but immediately diverts the calls to another number whilst call divert-all is on.