Bundled telephone and Wireline services
2 posts • Page 1 of 1
If I delete a voicemail and then hangup without using the 9 option to exit the system the message notification remains on (on my phone that is a light and onscreen icon) and the stuttertone stays on. If I call voicemail again I am informed there are no new messages so why does the notification stay on? To clear it I have to ring my phone from my mobile and leave a message which I then delete and exit from voicemail by using the 9 option. I have been with Optus (both by cable and wire) before and Teslstra and have always been able to exit voicemail just by hanging up without this problem. Is this just a feature of the system exetel uses or can I fix this annoyance?