Changing plan and adding wireline

Bundled telephone and Wireline services
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w0l
Posts: 9
Joined: Wed Dec 13, 2006 10:14 pm

Changing plan and adding wireline

Post by w0l » Sun Jul 14, 2013 10:04 pm

Hi,

I am a long time Exetel ADSL2 user and would like change plan and transfer wireline from Telstra to Exetel.
I am currently on a AAAW plan and would like to go to the AAPT 1.
Questions I have....
Does the phone line special apply to me ($10 off line rental)?
Will I retain my existing number (currently with Telstra)?
Will I retain all the VOIP packages I currently have (RV5, VP4) and the DID?
What downtime is there from woe to go?

Thanks,

NIrmitha
Exetel Staff
Posts: 197
Joined: Wed Jan 06, 2010 1:05 pm

Re: Changing plan and adding wireline

Post by NIrmitha » Sun Jul 14, 2013 11:40 pm

Hi w0l,

We have requested our sales department to look in to your query.

They will get back to you.

w0l
Posts: 9
Joined: Wed Dec 13, 2006 10:14 pm

Re: Changing plan and adding wireline

Post by w0l » Mon Jul 15, 2013 10:54 am

Thanks

Venurukshi
Exetel Staff
Posts: 46
Joined: Tue Sep 06, 2011 1:59 pm
Location: Sydney-Australia

Re: Changing plan and adding wireline

Post by Venurukshi » Mon Jul 15, 2013 1:48 pm

w0l wrote:Thanks
We have sent an email to your nominated email address with the phone transfer process. Please do get back to us if you have any further questions.

Regards
Venu

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