Changing plan and adding wireline

[w0l]

Hi,

I am a long time Exetel ADSL2 user and would like change plan and transfer wireline from Telstra to Exetel.
I am currently on a AAAW plan and would like to go to the AAPT 1.
Questions I have....
Does the phone line special apply to me ($10 off line rental)?
Will I retain my existing number (currently with Telstra)?
Will I retain all the VOIP packages I currently have (RV5, VP4) and the DID?
What downtime is there from woe to go?

Thanks,

[NIrmitha]

Hi w0l,

We have requested our sales department to look in to your query.

They will get back to you.

[w0l]

Thanks

[Venurukshi]

Thanks

We have sent an email to your nominated email address with the phone transfer process. Please do get back to us if you have any further questions.

Regards
Venu