I've plugged a couple of known good phones direct to the wall but I'm not getting any dial tone.
Do I need to log a ticket?
ADSL is up, but no phone dial tone
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- Exetel Staff
- Posts: 380
- Joined: Tue Jul 06, 2010 11:59 am
- Location: Australia
Re: ADSL is up, but no phone dial tone
Hi TheLateJC,TheLateJC wrote:I've plugged a couple of known good phones direct to the wall but I'm not getting any dial tone.
Do I need to log a ticket?
Yes, please contact Exetel support on 0280301000 Option 2 Or drop an email to us on 'residentialsupport@exetel.com.au' to further investigate your telephony issue.
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
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Re: ADSL is up, but no phone dial tone
Logged one online. Ref #7111063
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- Exetel Staff
- Posts: 380
- Joined: Tue Jul 06, 2010 11:59 am
- Location: Australia
Re: ADSL is up, but no phone dial tone
Hi TheLateJC,TheLateJC wrote:Logged one online. Ref #7111063
Thank you. We will investigate it and will reply to your email thread.

To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
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Exetel Support Portal
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Exetel Support Portal
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