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No dial tone. ADSL connection fine

Posted: Fri Mar 14, 2014 6:05 pm
by Shogun117
Hey guys, as stated in the subject line - I've got ADSL up and running but just recently the phone line went dead. Have tried different phone ports, different filters, different handsets and isolation test to no avail.

Any insight on this would be greatly appreciated.

Re: No dial tone. ADSL connection fine

Posted: Fri Mar 14, 2014 7:46 pm
by Dazzled
Your modem can get a signal. slowly, on one conductor. The phone needs the pair. Log a phone fault with your phone provider (email residentialsupport@exetel.com.au if it's a bundled service).

Re: No dial tone. ADSL connection fine

Posted: Mon Mar 17, 2014 2:35 pm
by Shogun117
Will do, thanks!

Re: No dial tone. ADSL connection fine

Posted: Fri Mar 28, 2014 10:35 pm
by daveb
Hi - I have the same problem - adsl but no dial tone, just noise. I called 80301000 - line checks failed with splitters and filters removed from wall and I was told a technician could be sent out to check the lines up to my block of flats. I was told if they found no fault I would be charged a $200+ 'penalty' and still have the problem.

I was not too happy with this exhorbitant gamble being presented as my only recourse. Any suggestions of how best to deal with this?

Re: No dial tone. ADSL connection fine

Posted: Sun Mar 30, 2014 12:28 pm
by daveb
okay I'll start a new topic