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Blocking PSTN nuisance calls

Posted: Thu Jul 10, 2014 8:45 pm
by Mixer
We have been receiving late night calls on our home/office Optus PSTN line from a woman with mental health issues.
From a basic google it appears that the only avenues Optus offers are to go to a silent/unlisted number which is useless for a business number, or take police action to have her phone disabled, which we don't want to have happen, she needs help and not having a phone will not assist her.
Are there any other solutions that the forum community might know of ?
We know her numbers, is there a way in user facilities to block, or are there handsets that enable this.

Re: Blocking PSTN nuisance calls

Posted: Thu Jul 10, 2014 9:43 pm
by ShaminG
Mixer wrote:Are there any other solutions that the forum community might know of ?
You could use the selective call reject feature.
http://exewiki.exetel.com.au/index.php? ... h_Optus.3F

However, there is a $3.00 monthly charge for this feature. Please let us know if you need this feature added into the service.