My adsl service and telephone service will be disconnected on 27-Dec-2014. But because of Xmas holiday, Optus cannot port my telephone number out from Exetel until 29-Dec-2014. I am just wondering if you can help me to move the disconnection date from 27-Dec-2014 to 30-Dec-2014?
Thanks, Appreciate your help.
Can you move disconnection date from 27-12 to 30-12?
Re: Can you move disconnection date from 27-12 to 30-12?
Please send me an email with your details to thejeg@exetel.com.au and I will see the possibility of getting this sorted for you...jingsun wrote:My adsl service and telephone service will be disconnected on 27-Dec-2014. But because of Xmas holiday, Optus cannot port my telephone number out from Exetel until 29-Dec-2014. I am just wondering if you can help me to move the disconnection date from 27-Dec-2014 to 30-Dec-2014?
Thanks, Appreciate your help.
Re: Can you move disconnection date from 27-12 to 30-12?
Thanks for your quick response, so quick. Already sent you email, hopefully it can be solved.thejeg wrote:Please send me an email with your details to thejeg@exetel.com.au and I will see the possibility of getting this sorted for you...jingsun wrote:My adsl service and telephone service will be disconnected on 27-Dec-2014. But because of Xmas holiday, Optus cannot port my telephone number out from Exetel until 29-Dec-2014. I am just wondering if you can help me to move the disconnection date from 27-Dec-2014 to 30-Dec-2014?
Thanks, Appreciate your help.
Re: Can you move disconnection date from 27-12 to 30-12?
Got itjingsun wrote:Thanks for your quick response, so quick. Already sent you email, hopefully it can be solved.thejeg wrote:Please send me an email with your details to thejeg@exetel.com.au and I will see the possibility of getting this sorted for you...jingsun wrote:My adsl service and telephone service will be disconnected on 27-Dec-2014. But because of Xmas holiday, Optus cannot port my telephone number out from Exetel until 29-Dec-2014. I am just wondering if you can help me to move the disconnection date from 27-Dec-2014 to 30-Dec-2014?
Thanks, Appreciate your help.

Re: Can you move disconnection date from 27-12 to 30-12?
Just let you know, Himantha rang me for this issue, and he already solved the problem, all good.thejeg wrote:Got itjingsun wrote:Thanks for your quick response, so quick. Already sent you email, hopefully it can be solved.thejeg wrote: Please send me an email with your details to thejeg@exetel.com.au and I will see the possibility of getting this sorted for you...and I'm working on it....
I have been Exetel's customer for over than 9 years since the beginning of 2006, and always happy with Exetel, and it is sad to leave Exetel because of Telstra's fault, anyway, Thanks for your guys's help, appreciate it.
Thanks,
Regards,