No Dial Tone, No ADSL connection

Bundled telephone and Wireline services
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machine
Posts: 160
Joined: Wed Sep 01, 2004 10:57 am
Location: Wollongong

No Dial Tone, No ADSL connection

Post by machine » Thu Jun 23, 2016 4:45 pm

Hi,

The phone has no dial tone and therefore I have no ADSL connection.

How do I raise a ticket?

Thanks

Kaushalya
Exetel Staff
Posts: 264
Joined: Wed Jan 13, 2010 4:25 pm
Location: Australia

Re: No Dial Tone, No ADSL connection

Post by Kaushalya » Thu Jun 23, 2016 10:58 pm

machine wrote:Hi,

The phone has no dial tone and therefore I have no ADSL connection.

How do I raise a ticket?

Thanks
You can either contact Exetel support or PM me the service number to have a look.

Refer http://www.exetel.com.au/contactus for contact details.

Kaushalya
Exetel Staff
Posts: 264
Joined: Wed Jan 13, 2010 4:25 pm
Location: Australia

Re: No Dial Tone, No ADSL connection

Post by Kaushalya » Mon Jun 27, 2016 5:45 pm

machine wrote:Hi,

The phone has no dial tone and therefore I have no ADSL connection.

How do I raise a ticket?

Thanks
Thank you for providing your service number. The ongoing fault reference is 10431847.

We will keep you notified through SMS.

Apologies for the inconvenience caused.

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