Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NSW

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NIrmitha
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Posts: 197
Joined: Wed Jan 06, 2010 1:05 pm

Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NSW

Post by NIrmitha » Mon Jun 12, 2017 12:32 pm

Location Affected: Mount Pleasant, NSW

Event Start : 10/06/2017 around 08:10 am AEST

Products Impacted: PSTN / ADSL

Additional Information: Most customers in the above mentioned area may experience difficulties using home phone and internet connectivity issues.

Root cause : Still investigating

Estimated Resolution : Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologies for any inconvenience this may have caused.

NIrmitha
Exetel Staff
Posts: 197
Joined: Wed Jan 06, 2010 1:05 pm

Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Post by NIrmitha » Mon Jun 12, 2017 6:43 pm

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.

AroshJ
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Posts: 375
Joined: Fri May 29, 2015 4:12 pm
Location: Sri Lanka

Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Post by AroshJ » Tue Jun 13, 2017 10:45 pm

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.

shehanw
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Posts: 337
Joined: Mon Sep 16, 2013 8:36 pm
Location: Australia

Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Post by shehanw » Wed Jun 14, 2017 12:58 pm

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.

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Amila Fernando
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Location: Australia

Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Post by Amila Fernando » Wed Jun 14, 2017 10:58 pm

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.
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NIrmitha
Exetel Staff
Posts: 197
Joined: Wed Jan 06, 2010 1:05 pm

Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Post by NIrmitha » Thu Jun 15, 2017 1:28 pm

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.

NIrmitha
Exetel Staff
Posts: 197
Joined: Wed Jan 06, 2010 1:05 pm

Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Post by NIrmitha » Fri Jun 16, 2017 5:58 pm

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.

nilushid
Exetel Staff
Posts: 279
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Post by nilushid » Fri Jun 16, 2017 10:54 pm

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.

shehanw
Exetel Staff
Posts: 337
Joined: Mon Sep 16, 2013 8:36 pm
Location: Australia

Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Post by shehanw » Sat Jun 17, 2017 9:57 am

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.

rehanj
Exetel Staff
Posts: 268
Joined: Wed Jun 17, 2015 10:26 am
Location: Colombo

Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Post by rehanj » Sun Jun 18, 2017 9:55 am

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.

nilushid
Exetel Staff
Posts: 279
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Post by nilushid » Sun Jun 18, 2017 10:43 pm

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.

shehanw
Exetel Staff
Posts: 337
Joined: Mon Sep 16, 2013 8:36 pm
Location: Australia

Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Post by shehanw » Mon Jun 19, 2017 9:46 am

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.

AroshJ
Exetel Staff
Posts: 375
Joined: Fri May 29, 2015 4:12 pm
Location: Sri Lanka

Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Post by AroshJ » Mon Jun 19, 2017 10:35 pm

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.

shehanw
Exetel Staff
Posts: 337
Joined: Mon Sep 16, 2013 8:36 pm
Location: Australia

Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Post by shehanw » Tue Jun 20, 2017 11:50 am

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.

AroshJ
Exetel Staff
Posts: 375
Joined: Fri May 29, 2015 4:12 pm
Location: Sri Lanka

Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Post by AroshJ » Tue Jun 20, 2017 10:31 pm

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.

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