Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NSW

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Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NSW

Postby NIrmitha on Mon Jun 12, 2017 12:32 pm

Location Affected: Mount Pleasant, NSW

Event Start : 10/06/2017 around 08:10 am AEST

Products Impacted: PSTN / ADSL

Additional Information: Most customers in the above mentioned area may experience difficulties using home phone and internet connectivity issues.

Root cause : Still investigating

Estimated Resolution : Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologies for any inconvenience this may have caused.
NIrmitha
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Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Postby NIrmitha on Mon Jun 12, 2017 6:43 pm

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.
NIrmitha
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Posts: 145
Joined: Wed Jan 06, 2010 12:05 pm

Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Postby AroshJ on Tue Jun 13, 2017 10:45 pm

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.
AroshJ
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Location: Sri Lanka

Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Postby shehanw on Wed Jun 14, 2017 12:58 pm

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.
shehanw
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Posts: 281
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Location: Australia

Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Postby Amila Fernando on Wed Jun 14, 2017 10:58 pm

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.
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Amila Fernando
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Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Postby NIrmitha on Thu Jun 15, 2017 1:28 pm

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.
NIrmitha
Exetel Staff
 
Posts: 145
Joined: Wed Jan 06, 2010 12:05 pm

Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Postby NIrmitha on Fri Jun 16, 2017 5:58 pm

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.
NIrmitha
Exetel Staff
 
Posts: 145
Joined: Wed Jan 06, 2010 12:05 pm

Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Postby nilushid on Fri Jun 16, 2017 10:54 pm

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.
nilushid
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Posts: 152
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Location: sydney

Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Postby shehanw on Sat Jun 17, 2017 9:57 am

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.
shehanw
Exetel Staff
 
Posts: 281
Joined: Mon Sep 16, 2013 8:36 pm
Location: Australia

Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Postby rehanj on Sun Jun 18, 2017 9:55 am

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.
rehanj
Exetel Staff
 
Posts: 98
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Location: Colombo

Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Postby nilushid on Sun Jun 18, 2017 10:43 pm

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.
nilushid
Exetel Staff
 
Posts: 152
Joined: Tue Jan 10, 2017 1:18 pm
Location: sydney

Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Postby shehanw on Mon Jun 19, 2017 9:46 am

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.
shehanw
Exetel Staff
 
Posts: 281
Joined: Mon Sep 16, 2013 8:36 pm
Location: Australia

Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Postby AroshJ on Mon Jun 19, 2017 10:35 pm

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.
AroshJ
Exetel Staff
 
Posts: 219
Joined: Fri May 29, 2015 4:12 pm
Location: Sri Lanka

Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Postby shehanw on Tue Jun 20, 2017 11:50 am

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.
shehanw
Exetel Staff
 
Posts: 281
Joined: Mon Sep 16, 2013 8:36 pm
Location: Australia

Re: Unplanned PSTN /ADSL Network Outage - Mount Pleasant, NS

Postby AroshJ on Tue Jun 20, 2017 10:31 pm

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 21/06/2017.

Exetel apologizes for any inconvenience this may have caused.
AroshJ
Exetel Staff
 
Posts: 219
Joined: Fri May 29, 2015 4:12 pm
Location: Sri Lanka

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