Unplanned Corporate Data Outage - SA

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Unplanned Corporate Data Outage - SA

Postby Amila Fernando on Fri Jan 12, 2018 3:52 pm

Event Notification

Location Affected: SA
Event Start Time: 12/01/2017 3.30 AEST

Products Impacted : Copper & Fibre

Additional Information: Some customers in the above mentioned area may experience a complete disruption on the connection.

Root cause : Still being investigated.

Estimated Resolution : Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)

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Amila Fernando
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Posts: 356
Joined: Tue Jul 06, 2010 12:59 pm
Location: Australia

Re: Unplanned Corporate Data Outage - SA

Postby Amila Fernando on Fri Jan 12, 2018 6:03 pm

Update

This outage has been restored.

Exetel apologizes for any inconvenience caused.
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)

=================
Exetel Support Portal
=================
User avatar
Amila Fernando
Forum Admin
 
Posts: 356
Joined: Tue Jul 06, 2010 12:59 pm
Location: Australia


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