Unplanned Fibre Network Outage - HEIDELBERG HEIGHTS, VIC

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Dhilshan
Exetel Staff
Posts: 179
Joined: Sat Jan 06, 2018 12:22 pm
Location: Sydney

Unplanned Fibre Network Outage - HEIDELBERG HEIGHTS, VIC

Post by Dhilshan » Fri Aug 10, 2018 3:17 pm

Location Affected: HEIDELBERG HEIGHTS, VIC

Event Start : 10-08-2018

Products Impacted: Fibre

Additional Information: Most customers in the above mentioned area may experience connectivity issues.

Estimated Resolution : NO ETR

Once the outage has been restored kindly power cycle your modem/ router and test the service.

Exetel apologizes for any inconvenience this may have caused.

nilushid
Exetel Staff
Posts: 342
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Unplanned Fibre Network Outage - HEIDELBERG HEIGHTS, VIC

Post by nilushid » Fri Aug 10, 2018 10:24 pm

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.

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