Unplanned Fibre Network Outage - Butler, Ridgewood, Alkimos Jindalee and Quinns Rocks, WA

Events affecting performance and general fault logging information
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nilushid
Exetel Staff
Posts: 439
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Unplanned Fibre Network Outage - Butler, Ridgewood, Alkimos Jindalee and Quinns Rocks, WA

Post by nilushid » Mon Feb 11, 2019 5:42 pm

Event Notification

Location Affected:
Butler, Ridgewood, Alkimos Jindalee and Quinns Rocks, WA

Start time of event:
11/02/2019

Products Impacted:
Fibre

Additional Information:
Some customers in the above mentioned area may experience connectivity issues

Estimated Time of Restoration: The Wholesale Supplier is unable to provide an Estimated Time of Restoration at this stage

Root cause: Still Investigating

Exetel apologizes for any inconvenience this may have caused.

kavindip
Exetel Staff
Posts: 22
Joined: Wed Nov 07, 2018 6:05 pm

Re: Unplanned Fibre Network Outage - Butler, Ridgewood, Alkimos Jindalee and Quinns Rocks, WA

Post by kavindip » Mon Feb 11, 2019 11:01 pm

Update

The outage has been successfully Restored.

Exetel apologizes for any inconvenience caused.

Kindly power cycle your modem/ router and test the service if issues still persist.

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