Unplanned fiber Network Outage - Chisholm, NSW

Events affecting performance and general fault logging information
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rasikak
Exetel Staff
Posts: 192
Joined: Fri Jun 02, 2017 1:34 pm
Location: North Sydney

Unplanned fiber Network Outage - Chisholm, NSW

Post by rasikak » Wed Aug 14, 2019 9:23 pm

Event Notification

Locations Affected : Chisholm, NSW

Products Impacted : Fiber

Supplier : Opticomm

Event Start Time : 14/08/2019 17:45 AEST

Estimated Resolution : No yet provided

Root cause : Under investigation

Additional Information : Most customers in the above mentioned area may experience No service due to unplanned network outage

Exetel apologizes for any inconvenience this may have caused

judep
Exetel Staff
Posts: 357
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Unplanned fiber Network Outage - Chisholm, NSW

Post by judep » Thu Aug 15, 2019 9:36 am

Update:

Our supplier advises that the outage has been successfully restored.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

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