Emergency Fibre Network Maintenance - Secret Harbour , WA

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nilushid
Exetel Staff
Posts: 660
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Emergency Fibre Network Maintenance - Secret Harbour , WA

Post by nilushid » Thu Sep 12, 2019 9:38 am

Event Notification

Locations Affected :
Secret Harbour , WA

Products Impacted :
Fibre

Supplier :
LBNCo

Event Start Time :
12/09/2019, 11:30 AEST

Estimated Resolution Time :
12/09/2019, 12:30 AEST

Root cause :
Emergency Fibre Maintenance work carried out by the supplier at Secret Harbour Area.

Additional Information :
Due to planned maintenance, customers in Secret Harbour may face service disruption for up to 15 minutes within the window.

Exetel apologizes for any inconvenience this may have caused

kavindip
Exetel Staff
Posts: 96
Joined: Wed Nov 07, 2018 6:05 pm

Re: Emergency Fibre Network Maintenance - Secret Harbour , WA

Post by kavindip » Thu Sep 12, 2019 10:27 pm

Update:

The supplier advises the maintenance has been successfully completed.

Please power cycle your modem / router and check the service.

Exetel apologizes for the inconvenience this may have caused.

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